To help streamline your bookkeeping process, we ask that you add our team as an accountant user on your First Hawaiian Bank account. This provides us with limited, view-only access to download statements and reports directly, reducing the need for monthly manual uploads and follow-up requests.

‍• Access to your First Hawaiian Account

• Be an Authorized Signer on the business account

• Enable Entitlements for your FHB Online Business Banking account

• Your Bench ID

1. Log in to FHB Online Business Banking.
2. Click Settings, then select Manage Users.
3. Select Add to create a new user. You may be prompted to complete multi-factor authentication.
4. Enter the following information:
   • First Name: Bench
   • Last Name: Accounting
   • User ID: bench[BenchID]
   • Email: thirdpartylogins+business.name@bench.co
5. Assign View Only access for all applicable business accounts.
6. Click “no” for Mobile Capabilities.
7. Review the access settings and submit/save the new user.

‍

Inform your bookkeeper as soon as you added Bench as a user as the invitation link is only valid for 90 minutes.

I can't find my Bench ID

• Your Bench ID is the number that appears after /client/ in your browser's address bar when you're logged into Bench. For example, if your URL is app.bench.co/client/12345/..., your Bench ID is 12345, and you'd enter bench12345.
  
  • If you're unsure, your bookkeeper can provide it.

FHB - Small Business Entitlements

FHB - Online Business Banking